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Regarding a Thunderbird to Outlook email migration for 300 campus PC users:
"Nancy's role was to visit each building on campus and to offer her training services to end users, demonstrating the use of Outlook and quickly resolving technical issues. We received consistently positive feedback from users who referred to her as the Outlook Angel, and we had more requests for her visits as the word spread... The results included a profoundly smooth transition to the new software.

"We could not be more pleased with her services."

~Lex Kontrovitz,
IT Client Systems Admin,
World Learning